Shipping Policy

Thank you for shopping with Novelaix.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery time is 7–15 business days, depending on your destination and local carrier services.

Please note that delivery times may vary during holidays, customs clearance, or periods of high demand.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Fees

Shipping costs, if applicable, will be displayed during checkout before payment is completed.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, unexpected delays caused by customs, weather conditions, or shipping carriers may occasionally occur.

Thank you for your patience and understanding.